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Frequently Asked Questions

 
Mail SenderExpress Pro See questions about :
What does Mail SenderExpress Pro do?
How fast can Mail SenderExpress Pro run ?
What's the difference between MX and SMTP server modes?
My email doesn't seem to get delivered to some email addresses. Please advise.
Why prefer SMTP mode over MX(direct) mode ?
How to determine Local DNS server address?
Does Mail SenderExpress Pro support to send HTML message?
Does Mail SenderExpress Pro support to send attachment?
I have imported the image files of the HTML file, why I still can't see the image in the received email?
General Questions
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  Mail SenderExpress Pro
 

What does Mail SenderExpress Pro do?
E-mail Sender is a popular mailer solution for e-marketing. It has been developed on the basis of other e-mail sending software, integrating their strengths but giving up their weaknesses. It can help you to send bulk e-mails at the rate of over 1,000 e-mails per minute.

How fast can Mail SenderExpress Pro run?
It employs multiple threads to send e-mails, and the sending speed can reach a rate of over 1,000 e-mails per minute.

What's the difference between MX and SMTP server modes?
There are two modes to send e-mail, MX mode and SMTP server mode. SMTP server mode simply means that you have to specify an e-mail server that your e-mail is going to be "Relayed" through. In MX mode, E-mail sender sends without SMTP server, bypasses your ISP's mail server (if relaying is on and ISP's outgoing port no. 25 is open), automatically looks up recipient's e-mail exchange server and sends e-mail directly to recipients. E-mail Sender sends your e-mail with MX mode by default.

My email doesn't seem to get delivered to some email addresses. Please advise
Make sure antivirus or firewall settings do not block the application from accessing the internet. Use your ISP's SMTP address in the SMTP server option.

Why prefer SMTP mode over MX(direct) mode ?
Many mail servers block the mail sent from home computers or illegitimate mail-from addresses.That's why it's strongly advised to use a legitimate SMTP server.

How to determine Local DNS server address?
Generally, E-mail Sender can sniff local DNS server automatically. In case it fails, you can specify the DNS server manually.  

(A) For Windows 95/98/ME users: Click Start->Run-> Input 'WinIpcfg' and press Enter key. You can see the present TCP/IP information from where you can find DNS server address. It will be a valid IP address like '123.12.11.111'.

(B) For Windows 2000/XP users: Click Start->Run-> Input 'CMD' and press Enter key. Now you come into DOS mode. Input 'ipconfig' and press Enter key. You can see the present TCP/IP information from where you can find DNS server address. It will be a valid IP address like '123.12.11.111'.
Other DNS server: If you find the success rate unacceptably low, you might change the DNS server. Big ISP's always have powerful DNS servers. Write a mail to them for the DNS server IP address or use some software to sniff them yourself.

Does Mail SenderExpress Pro support sending HTML messages?
Yes, it supports.

Does Mail SenderExpress Pro support sending attachments?
Yes, it supports attachments of any format.

I have imported the image files of the HTML file, why I still can't see the image in the received email?
Please make sure that your image files and the HTML file are all in the same level directory before they are imported. That is, your image files can't be placed in a sub directory such as 'images/' etc relative to your HTML file.